ביצועים
4.2/5
- ≤3hזמן תגובה ממוצע
- 100.0%דירוג משלוח בזמן
- -{0} הזמנות
התאמה אישית קטנה
התאמה אישית מעיצובים
זיהוי מעקב אחרי מקור חומרי הגלם
בדיקת מוצרים מוגמרים
פרופיל חברה
הורד דוח
by SGS Group
by SGS Group- סקירה
- תאריך רישום החברה2018-08-21שטח מפעל (מר)116שפות מקובלותEnglishמספר שנים בייצוא5מספר שנים בענף5
- יכולות ייצור
- מכונות ייצור8
- בקרת איכות
- תמיכה ביכולת מעקב אחרי חומרי הגלם של המוצריםYesשיטה לבדיקת המוצריםInspection of all products, Random inspection, According to client's requirementבקרת איכות מבוצעת בכל קווי הייצורYesQA/QC פקחי0
- רקע במסחר
- שווקים עיקרייםNorth America(30%), Central America(30%), Eastern Asia(10%)שותפים לשרשרת האספקה20סוג לקוחות עיקריRetailer, Wholesaler, Brand business, For private use
- יכולות R&D
- אפשרויות להתאמה אישיתsample processing, graphic processing, sample processingמהנדסי R&D0רמות השכלה של מהנדסי R&D
ביקורות על החברה (3)
I will say this… I am pleased with the items I received. It looks amazing, and I appreciate the effort that was put into the packaging, especially with it coming from overseas. What I am not pleased with is the service.
In the beginning, things went well… but for whatever reason, the packages ended up being shipped back to the shipper when there was an issue with FedEx.
Unfortunately, the supplier didn’t send me tracking number or update me until the package was a day away. The Alibaba tracking was incorrect.
When I talked to the supplier about this, they were going to charge me additional fees to ship this back to me, until I asked for a refund and got Alibaba involved.
After that, there seemed to be some confusion about shipping the products back to me, and then she started typing in CAPS to me, expressing anger, lack of patience, and lack of empathy for my situation.
Good product, but their customer service skills need work. As a result, I advise to order with caution.
ידידותי לסביבה ביו חד פעמי נייר כוס חום קראפט נקניקים כוס
0.02 $ - 0.03 $ / יחידה
תשובת הספק:
Actually, it is the questions of FEDEX, while it deliver the first time, there is only one carton was put aside the customer's doorstep (and customer see it in the morning and retreat the refund), the other 9 cartons said it is refused by customer. We contact the forwarder at the first time and asked they to deal with it ASAP, however, it is already shipped back to the warehouse of overseas(which is in CA). After all, we paid extra USD202 to make FEDEX redeliver. Forwarder refused to bear the extra fee, they said it is because of customer's refuse of acceptance. And we never thought to charge to our customer for that as well, we just note him that there will be a fee for redeliver. We always put our customer at the first, and provide best service, not only best quality of products. Anyway, goods arrive successfully, even though there is misunderstanding or confusion about the tracking way. Hope everything goes well for us all. All the best!
08 Jan 2024
טיפים לסרטונים
02:52